The Cash-In Print and Distribution (CIPD) service is the operational backbone responsible for the physical and electronic delivery of invoices generated within the invoicing ecosystem.CIPD is the service that takes care of getting invoices to their recipients. Once an invoice has been validated, CIPD formats it according to the client's settings, generates a print-ready PDF, and sends it through the right delivery channel.
Delivery methods
CIPD supports a broad range of delivery methods:
Distribution partners
CIPD operates across distribution partner networks in Finland, Sweden, and Norway, working with distributors including Posti, PostNord Strålfors, and TietoEvry.
Relationship to the Invoice Intermediation Service#
CIPD operates downstream of the Invoice Intermediation Service, which governs how an invoice is classified and what lifecycle handling it will receive.The Intermediation Service defines one of two service modes:Invoice Intermediation — The invoice is delivered to the recipient with no further handling. CIPD fulfils the distribution and the process ends upon successful delivery acknowledgement.Invoice Lifecycle — After CIPD delivers the invoice, the invoice is also transferred to payment monitoring by the Cash-In agency, which takes over responsibility for tracking payment status, sending reminders, and managing overdue processing.The Invoice Intermediation Service defines what type of service the invoice requires. CIPD then takes care of the actual delivery — formatting the invoice, generating the PDF, and sending it through the right channel to the recipient.
For invoices sent by post, a valid postal address is required in the invoice data before CIPD can process the delivery. This includes a correctly formatted postal code — if the postal code is missing or invalid, the invoice cannot be dispatched to the recipient, and it will also be blocked from transferring to payment monitoring.
This means that an address error does not only delay delivery — it stops the entire invoice lifecycle in its tracks. The invoice will remain undelivered and unmonitored until the address data has been corrected in the source system and the invoice is resubmitted.
To avoid this, always ensure that the postal address — including a valid postal code — is complete and correct before the invoice is created.
Postal address is required on all invoices
Every invoice must include a complete postal address, regardless of delivery method. This applies to email, EDI, Kivra, and Omaposti deliveries as well as postal letters. A missing or invalid postal code will prevent the invoice from being delivered and will block it from entering payment monitoring.
