Debt Collection service
Settlements are created once a week, and settlement payments are sent to the creditors the same day.
Implementation plan
Create collection case(s)
Start the implementation by submitting outstanding receivable(s) to the service.
Use the API endpoint Create Collection Cases
Use the API endpoint Create Collection Cases
Retrieve case information
Monitoring of the case details gives your up-to-date information about the status of the case and connected outstanding receivables.
Use the API endpoint Retrieve collection case to get updates
Use the API endpoint Retrieve collection case to get updates
Update of the receivables
When a creditor receives payments from a debtor, this information must be updated in Cash-In Payment Control. Use the Update Collection Receivables API endpoint to record these payments.
List of settlements
Retrieve the list of fresh settlements for the sales invoices that have received payments, and are part of the settlement.
Use the API endpoint Retrieve list of settlements
Use the API endpoint Retrieve list of settlements
Retrieve settlement data
For detailed information on an individual settlement, the payload contains all invoices to which payments have been allocated.
Use the API endpoint Retrieve settlement data with settlement number
Use the API endpoint Retrieve settlement data with settlement number
Retrieve credit loss data
Sometimes the debt collection process does not complete with success - due to debtor situation. We publish credit loss cases once a month (first day of each month)
Use the API endpoint Retrieve Credit Loss Receivables
Use the API endpoint Retrieve Credit Loss Receivables
Collection process flow
Debt collection flow diagram
It is recommended to get familiar with Debt Collection process in general to understand how the process functions and what are the steps within this service.